Home Seller Survey

Thank you for trusting us with the sale of your home.  We would appreciate it if you would take few minutes and complete this survey so that we better serve you and others in the future.   In appreciation we would like to send you a $10 Tim Horton's Gift card. 

!) Did your REALTOR® answer all your questions in a timely manner?

        Yes  No

2) How long did you expect it to take your home to sell?

        Less than a month 1 to 3 months  4 to 6 months  7 to 9 months More than 9 months

3) How long was your home marketed by Coldwell Banker before you accepted an offer?

        Less than a month 1 to 3 months  4 to 6 months  7 to 9 months More than 9 months

4) How satisfied were you with the recommendations of your REALTOR® to make your home more saleable?

        Exceptionally Satisfied  Very Satisfied  Satisfied  Dissatisfied  Very Dissatisfied

5) How satisfied were you with the way your REALTOR® communicated and kept you informed during the sale process?

        Exceptionally Satisfied  Very Satisfied  Satisfied  Dissatisfied  Very Dissatisfied

6) How satisfied were you with the assistance provided by your REALTOR® in negotiating the price and terms of your sale?

        Exceptionally Satisfied  Very Satisfied  Satisfied  Dissatisfied  Very Dissatisfied

7) How satisfied were you with your REALTOR® follow-up and attention to detail?

        Exceptionally Satisfied  Very Satisfied  Satisfied  Dissatisfied  Very Dissatisfied

8) How would you evaluate our overall performance?

        Exceptionally Satisfied  Very Satisfied  Satisfied  Dissatisfied  Very Dissatisfied

9) Would you employ Coldwell Banker to sell your home should the need arise in the future?

        Yes  No

10) Would you employ the same Coldwell Banker REALTOR®?

Yes  No

11) What was the single most important reason why you selected Coldwell Banker to assist you in your real estate transaction?   

        Company Reputation       Saturday Tour of Homes       Referred by a Friend            Advertisement    Webpage

         Satisfied Past Customer  Employer/Company Referral  Knew Sales Representative Other

12) Did you participate in our "Saturday Tour of Homes"?

        Yes  No

COMMENTS:

13) Did you find that working with our TEAM, as opposed to a single agent, provided you with a higher level of service?

        Yes  No

COMMENTS:

14) Did you sign up for our Home Hunter Program and received e-mails of new listings as they came on the market?

        Yes  No

COMMENTS:

15) If there was one thing we could improve on, what would it be?

COMMENTS:

16) What do you feel we excelled at?

COMMENTS:

17) Which REALTOR® did you use?

May we use your comments in our promotional literature?  Yes  No

We understand that in a small town you may not want your name published along with your comments. May we use a pen name in                                      association with your comments?   Yes  No

Thank you for taking the time to complete this survey. We appreciate your comments.  As a Thank you for filling in this survey we would like to send you a $10 gift card to Tim Horton's.   Please enter the following information to receive you Thank you Gift Card!

Your Name:

Address: (where you want the gift card sent)

City:    Province:    Postal Code: 

E-mail: